Were you impacted by yesterday’s Microsoft Exchange Online outage? You may be eligible for a service credit.
Microsoft incident EX1550543 affected Exchange Online beginning November 12 and continued into this morning. What many Microsoft 365 customers may not realize is that Microsoft has a contractual Service Level Agreement (SLA) covering Exchange Online. Under the October 2026 Microsoft Online Services SLA, Exchange Online service credits are: Availability below 99.9% → 25% service credit […]