SMS Communications Privacy Policy and Terms of Service
This Privacy Policy and Terms of Service explains how Secure SMB collects, uses, and protects personal information in connection with SMS communications and describes the terms that apply when you opt in to receive text messages from us.
Secure SMB is committed to respecting your privacy and safeguarding your personal information.
Information We Collect
When you opt in to receive SMS communications from Secure SMB, we may collect the following information:
- Your name
- Your mobile phone number
- Information you voluntarily provide through forms, email, or text message
How We Use Your Information
We may use this information to:
- Send service-related communications, including alerts, reminders, appointment notices, and support updates
- Respond to inquiries and provide customer support
- Send business communications related to our services, where permitted by law and consistent with your preferences
SMS Consent
By providing your mobile number and opting in, you consent to receive SMS messages from Secure SMB. Message types may include conversational, informational, service-related, and support communications.
Opt-Out and Support
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.
Message frequency may vary. Message and data rates may apply.
Data Sharing and Privacy Commitment
Secure SMB does not sell, rent, or share your personal information, including mobile numbers and SMS consent data, with third parties for their marketing or promotional purposes.
We may share your information with trusted service providers solely as necessary to deliver messaging services, operate our business, or comply with legal obligations.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.
Your Rights and Contact Information
You may request access to, correction of, or deletion of your personal information by contacting Secure SMB at:
SMS Terms and Conditions
Phone numbers and related information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you provide consent to receive text messages from Secure SMB, you may receive messages related to Customer Service.
Example: “Thank you for reaching out. We are sorry to hear about the issue you are experiencing. Our team is actively working to resolve it. For urgent matters, please call 512-400-1370.”
Secure SMB. Reply STOP to opt out.
Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per week related to appointments, while support-related messaging may vary based on your case.
Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary for domestic and international messages.
Opt-In Method
You may opt in to receive SMS messages from Secure SMB in the following ways:
- Complete this FORM
- Message Secure SMB first
Opt-Out Method
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. You may also contact us directly to request removal from the messaging list.
Help
For assistance, reply HELP.
If you do not wish to receive SMS messages, you may leave the SMS consent box on forms unchecked.
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by replying “STOP.”
- For assistance, reply “HELP” or visit our Privacy page.
- Message frequency may vary.
Effective Date
May 27, 2026